DrivePrepKit
Contact us
Get in touch with Winkly Limited about DrivePrepKit, your account or your personal information.
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Account and learning support
Email [email protected] for help with signing in, access to learning tools, technical problems or general questions. Include your account email if relevant, the page address and a brief description of what happened. For a technical issue, your device and browser version can help us investigate.
For a question or translation concern, include the province or territory, selected language, question reference or page address, and the passage you believe needs checking.
Billing and cancellation requests
For a charge, cancellation or refund request, include your account email and order or payment reference, if available. Explain the outcome you are requesting so we can locate the purchase and review it under the purchase terms and applicable law.
Do not email your full card number, card security code, password or sign-in verification code. We will never need your password to investigate a support request.
Privacy and account deletion
Send privacy, access, correction or deletion requests to the same support email and clearly state the request. Contacting us from the email associated with your account helps us verify the request. If you want both account deletion and subscription cancellation, request both.
You can also write to Winkly Limited at the mailing address below. Please provide a way to reply and enough information to understand your request, without including unnecessary sensitive information.